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Privacy Notice

At Flourish Mentors, we are committed to protecting and respecting your privacy. This privacy notice describes how Flourish Mentors manages your personal information in accordance with the law and your rights, specifically with regards to Data Protection Act 2018 and General Data Protection Regulation legislation.

We understand that privacy and the security of your personal information is extremely important. Because of that, this notice sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. This gives effect to our commitment to protect your personal information. We may update this statement from time to time so pleasecheck our website for the most recent version.

Who are we

Flourish Mentors is a registered charity offering free wellbeing and mentoring support to young women (aged 16-25 years) in Brighton and Hove, East Sussex. We are proudly LGBTQIA+ inclusive and aim to empower young women and improve their sense of wellbeing. We provide individualised and therapeutically matched one-to-one mentoring and fun, experiential
workshops, giving our mentees sustainable life-enhancing skills.

Flourish Mentors is a registered charity 1197095 with registered office: 4 Kings Gardens, Hove, BN3 2PE.

What type of information we hold

The personal information we collect might include your name, telephone number, email address and address, as well as more “sensitive” information regarding your mental or physical wellbeing. For mentors, donors and suppliers, we may also collect your bank details so that we can process payments. This is not an exhaustive list and the personal information we collect will be dependent upon your relationship with us, and the reason/s for engaging with us.

We may collect your personal information in a number of ways. For example, when you:

  • Attend one of our events e.g. workshops, fundraising, informational, educational events

  • Sign up to use our mentoring services

  • Volunteer with us as a mentor or apply to work with us as an employee or trustee

  • Support one of our fundraising events and/or make a donation or fundraise for us

  • Provide us with financial support as a benefactor or representative of a charitable fund

  • Request information from us or contact us by email, phone, letter or via our website

  • Take part in surveys, questionnaires or get involved with our campaigns

  • Visit our website

  • Choose to share your story with us e.g. for mentor meetings or promotional campaigns

  • Provide services for us

  • Contact us or become involved with us in any other way not listed above.

How your information is used

We may use your information to:

  • Enable us to provide a mentoring service to young people as described above

  • Seek your views or comments on the services we provide

  • Notify you of events or information relating to our services

  • Promote our services or raise funds to allow the charity to be financially viableprovided to Flourish

  • Reimburse expenses and pay for services

We understand that you trust us with your personal information and we are committed to
ensuring that we manage the privacy and security of your personal information.

The legal basis we rely on to process personal information

Data protection legislation means that we must keep a register of the full range of personal information that we hold and we must also state the legal basis which allows us to hold this information. The legal basis for Flourish holding your personal information is as follows:

Consent: We will seek your explicit consent to collect and process your information for the purposes outlined above. This includes giving you the option to withdraw your consent.

Legitimate interest: We require your information to pursue our legitimate interests in a way which might reasonably be expected as part of running our charity and delivering our services. We need to hold your personal data for the purpose of providing mentoring services and administering the charity efficiently and economically in pursuit of our charitable purposes.

Legal Obligation: If the law requires us to, we may need to collect and process your information. We may also need to pass your information onto a third party if required by law.

Who has access to your information

Access to your information is only available to those working within Flourish Mentors who need this information in order to provide a service to you as a mentee or to manage your relationship with us as a volunteer, trustee or supplier.
We will not share your information to any Third Parties, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

For how long do we keep your information?

We will only keep your information for as long as necessary for the purpose/s it was collected for. This will vary depending on the type of information, legal requirements or other justifications permitted by Data Protection law. We have a Retention & Disposal Procedure which sets out retention periods. If you opt-out from fundraising communications we keep your information only to ensure we don’t inadvertently contact you.

How can you access and update your information

The accuracy of your information is important to us. If any of your information that we hold is inaccurate or out of date, please notify us. You have the right to ask for a copy of the information that Flourish Mentors holds about you. This is known as a Subject Access Request and we have 30 calendar days to comply with such a request. There is no charge for this.

Your Rights

You have the right to:

  • See copies of information held about you – Subject Access Request (SAR). Please send  your request by email to or via our website at We will acknowledge as soon as possible and provide information not longer than one month from receipt of your request.

  • Ask us not to process your personal information for fundraising or our marketing of Flourish Mentors. If you wish to do this, please contact us via email or our website, as above.

  • Ask us to amend, update or delete your information in some circumstances or withdraw consent to our processing of your information for particular purposes by contacting us as above.

  • If you are unhappy with the way we are managing your personal information please contact us as above. If you are still unhappy you can register a complaint to the Information Commissioner’s Office (

Our Data Protection contact details

As a small charity, our board of trustees acts collectively as the Data Protection Officer. We can be contacted by email at or via our website at

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